Effective Date: May 30, 2026

GAYA Inc. (“GAYA,” “Company,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of information entrusted to us.

As an accounting, bookkeeping, tax, advisory, payroll, audit support, and consulting firm, we recognize the sensitive nature of financial and personal information and maintain safeguards designed to protect such information in accordance with applicable laws, professional standards, and industry best practices.

Information We Collect

Personal Information

  • Name
  • Address
  • Phone Number
  • Email Address
  • Date of Birth
  • Tax Identification Numbers
  • Government-Issued Identification
  • Banking Information
  • Employment Information

Financial Information

  • Tax Returns
  • Accounting Records
  • Payroll Information
  • Financial Statements
  • Banking Records
  • Loan Documentation
  • Business Ownership Information

Website Information

  • IP Address
  • Browser Information
  • Device Information
  • Website Usage Information
  • Cookies and Analytics Information

How We Use Information

We may use information to:

  • Provide accounting, bookkeeping, tax, advisory, payroll, and consulting services
  • Communicate with clients
  • Prepare tax filings and financial reports
  • Verify identity
  • Process invoices and payments
  • Maintain compliance with legal and regulatory requirements
  • Improve our services and website functionality
  • Protect against fraud, unauthorized access, or misuse

Confidentiality of Client Information

We maintain confidentiality standards consistent with accounting industry practices and applicable law.

We do not disclose client information except:

  • With client authorization
  • As required by law
  • To government agencies as part of authorized engagements
  • To professional service providers supporting our operations
  • To comply with regulatory obligations

SMS Communications

If you provide your mobile phone number and consent to receive text messages from GAYA Inc., we may send SMS communications regarding:

  • Appointment Reminders
  • Tax Return Updates
  • Bookkeeping Requests
  • Payroll Communications
  • Document Requests
  • Engagement-Related Communications
  • Billing and Payment Reminders
  • Client Support Communications

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us directly.

SMS Data Sharing Restrictions

SMS consent is not shared with third parties for marketing purposes.

GAYA Inc. does not sell, rent, transfer, disclose, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes.

No mobile opt-in data will be shared with third parties.

Data Security

We implement administrative, technical, and physical safeguards designed to protect information, including:

  • Password-Protected Systems
  • Multi-Factor Authentication Where Applicable
  • Restricted Employee Access
  • Secure Cloud Platforms
  • Cybersecurity Protections
  • Secure Document Handling Procedures
  • Employee Confidentiality Training

Third-Party Service Providers

We may utilize third-party platforms including:

  • QuickBooks and Other Accounting Software Providers
  • Microsoft 365
  • Practice Management Software Providers
  • Payroll Providers
  • Payment Processors
  • Banking Integrations
  • Secure Document Portals

These providers may receive limited information necessary to perform services on our behalf.

Cookies and Analytics

Our website may use cookies and analytics tools to improve functionality, security, and user experience. Users may disable cookies through browser settings.

Professional Standards

GAYA Inc. strives to comply with applicable:

  • IRS Confidentiality Requirements
  • FTC Safeguards Rule Requirements
  • Gramm-Leach-Bliley Act Requirements Where Applicable
  • Professional Accounting Confidentiality Standards
  • Data Protection and Cybersecurity Obligations

Data Retention

We retain records for periods deemed appropriate based on legal, regulatory, operational, and professional requirements.

Children’s Privacy

Our services are not directed toward children under age 13.

Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of our services or website constitutes acceptance of any revisions.

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